General Questions
What is DubaiSel.com?
DubaiSel.com is the world's leading classified ads platform specifically designed for Dubai and UAE markets. We provide a fast, user-friendly, and completely free platform for buying, selling, renting properties, finding jobs, and advertising services. Our mission is to connect buyers and sellers in a trusted online marketplace.
Is DubaiSel.com completely free to use?
Yes, DubaiSel.com offers completely free basic listings for all users. You can post ads for cars, properties, jobs, services, and various products without any charge. We also offer premium featured listings for enhanced visibility, but our core service remains free for all users.
Do I need to create an account to post ads?
While you can browse listings without an account, creating a free account is required to post ads. Registration helps us maintain a secure community, allows you to manage your ads, receive inquiries, and save favorite listings. The registration process takes less than 2 minutes.
In which countries is DubaiSel.com available?
DubaiSel.com primarily serves the United Arab Emirates with a special focus on Dubai. However, our platform is accessible worldwide for users looking to buy or sell in the UAE market. We plan to expand to other GCC countries in the near future.
What languages does DubaiSel.com support?
Currently, DubaiSel.com is available in English and Arabic. We are working on adding more language options to serve our diverse user base better. All customer support is available in both English and Arabic.
Posting Ads & Listings
What types of items can I sell on DubaiSel.com?
You can sell a wide variety of items including vehicles (cars, motorcycles, boats), real estate (apartments, villas, commercial spaces), electronics, furniture, fashion items, home appliances, and more. We also support service listings, job postings, and business opportunities.
How many photos can I add to my ad?
Free listings allow up to 8 high-quality photos per ad. Premium featured listings can include up to 20 photos. We recommend using clear, well-lit images from different angles to attract more potential buyers. All images should be in JPG or PNG format.
How long do ads remain active on the platform?
Standard free ads remain active for 30 days from the posting date. You can renew your ad for another 30 days at any time before expiration. Premium featured ads have a 45-day active period. You will receive email reminders before your ad expires.
Can I edit or delete my ad after posting?
Yes, you have full control over your ads. You can edit the title, description, price, photos, and other details at any time from your dashboard. You can also delete ads permanently or mark them as sold. Changes typically reflect on the site within 5-10 minutes.
What information is required to post an ad?
To post an ad, you need a clear title, detailed description, category selection, location, price, and at least one photo. For certain categories like vehicles and properties, additional details such as model year, area in square feet, or number of bedrooms may be required.
Buying & Transactions
How do I contact a seller?
You can contact sellers directly through our secure messaging system. Click the "Contact Seller" button on any listing to send a message. Sellers receive notifications and can respond through the platform. For urgent inquiries, phone numbers are often provided in the ad description.
Does DubaiSel.com handle payments between buyers and sellers?
DubaiSel.com is a classified ads platform that connects buyers and sellers. We do not handle payments, escrow services, or financial transactions. All transactions should be arranged directly between parties. We recommend meeting in safe, public locations and using secure payment methods.
What safety tips should I follow when meeting sellers/buyers?
Always meet in public, well-lit areas during daylight hours. Consider bringing a friend along, especially for high-value transactions. Verify the item's condition before payment. Never share personal financial information. For vehicle transactions, verify ownership documents. Trust your instincts - if something feels wrong, walk away.
How can I search for specific items on DubaiSel.com?
Use our advanced search filters to narrow down results by category, price range, location, date posted, and specific keywords. You can save your search criteria and set up email alerts to be notified when new matching items are listed.
What should I do if I find an item I want to buy?
Contact the seller through our messaging system to ask questions, negotiate price, and arrange viewing/pickup. Always verify the item's condition before committing to purchase. For expensive items, consider using escrow services for added security.
Account & Security
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and we'll send you a secure password reset link. The link expires in 24 hours for security. If you don't receive the email, check your spam folder or contact our support team for assistance.
What should I do if I see suspicious or fraudulent ads?
If you encounter suspicious ads, please report them immediately using the "Report This Ad" button on the listing page. Our moderation team reviews all reports within 24 hours. You can also email our security team at security@dubaisel.com with details. We take fraud prevention seriously.
Can I have multiple accounts on DubaiSel.com?
We allow only one account per individual or business to maintain platform integrity. Multiple accounts for the same person or entity may be suspended. If you need separate accounts for different business divisions, please contact our business support team for approval and setup.
How do I delete my DubaiSel.com account?
To delete your account, go to Account Settings > Privacy & Security > Delete Account. Please note that this action is permanent and will remove all your ads and account data. If you have active premium listings, please contact support before deleting your account.
Is my personal information safe with DubaiSel.com?
Yes, we take data security seriously. We comply with UAE data protection regulations and use encryption to protect your information. We never sell your personal data to third parties. Your contact information is only shared with other users when you choose to communicate through our platform.
Business & Premium Services
What are featured ads and how do they work?
Featured ads are premium listings that appear at the top of search results and category pages. They receive up to 10x more views than regular ads. Featured listings are highlighted with a special badge and remain in premium positions for their entire active period. Pricing starts at AED 49 for 30 days.
Do you offer business packages for regular advertisers?
Yes, we offer customized business packages for real estate agencies, car dealerships, recruitment firms, and other businesses that post ads regularly. These packages include bulk ad posting, premium placement, dedicated account management, and analytics. Contact our business team at business@dubaisel.com for details.
How can businesses verify their accounts?
Businesses can get verified by submitting trade license copies and contact details through our verification portal. Verified businesses receive a "Verified Business" badge on their profile and ads, increasing trust and engagement. The verification process typically takes 1-2 business days after document submission.
What are the benefits of premium membership?
Premium membership includes unlimited ad postings, priority customer support, advanced analytics dashboard, ad performance insights, bulk upload capabilities, and discounts on featured listings. Premium members also get early access to new features and tools.
Can I advertise my business services on DubaiSel.com?
Absolutely! We have dedicated categories for business services including cleaning, maintenance, legal services, marketing, IT services, and more. Business service providers can create professional profiles, showcase their portfolio, and receive customer reviews to build credibility.